Wednesday, September 28, 2005

Mobile Phones Etiquette

Culled from Vmobile Educational Brochure 35.

There comes a time in any technological revolution when some basic guidelines need to be set. It happened when e-mail exploded on the scene, and people started to learn some basic dos and don'ts.

There are some real abuses of the wireless technology being perpetrated all around us; and the time has come to create some social order out of the mobile phone chaos. This is by no means an exhaustive list simply because, as the technology evolves, new traits will surely emerge.

Some guidelines regarding the polite use of mobile phones would include:

1. SHOW RESPECT FOR THE PEOPLE AROUND YOU BY USING DISCRETION WHEN YOU MAKE OR TAKE CALLS IN PUBLIC.

You can also be courteous to the people with you by asking their permission to make or take a call.

2. NEVER USE A MOBILE PHONE WHILE DRIVING WITHOUT THE EAR PHONES.

Not only are both hands free to shift and steer, the earphone makes it much easier to focus on driving. Be careful to limit phone conversation while driving to traffic areas and conditions requiring low level of decision-making. In every busy traffic areas, or tricky driving situations, you could either turn the phone off or let it ring. You may also wish to pull over to the side of the road to speak if the conversation is important. Please be security conscious.

  • If you are a voicemail subscriber, your caller can leave a message which you can access at your convenience.

3. IF YOU NEED TO MAKE OR TAKE A CALL WHILE IN A MEETING OR AT A RESTUARANT OR THEATER; ANSWER THE CALL, ASK THE CALLER TO HOLD FOR A MOMENT, EXCUSE YOURSELF, THEN LEAVE THE ROOM.

Be aware of the fact that, depending on where you are and even who you're with, some people may view your conversation as an intrusion.

4. SWITCH YOUR PHONE TO THE SILENT AND/OR VIBRATE MODE IN PUBLIC PLACES.

Public places refer to such places as business meetings schools, worship centers, theaters or sporting events. Ideally, in some instances, turning your phone off may be the best solution. With your voicemail active, calls made to your phone while it is off would be diverted and you would still be able to listen to messages deposited by your callers ( request for Vmobile's educational brochure 7 on how to use the voicemail service). Avoid talking where you may be distracting to others. A bit of patience can move you from rude to being respected.

5. KEEP YOUR CONVERSATIONS QUIET AND BRIEF.

If you have to talk, don't scream. The cellular phone is actually more sound-and voice-sensitive than a regular phone. Just speak in a lower-than-normal voice, you will be heard by the caller.

6. FOLLOW THE RULES ABOUT MOBILE PHONE USE.

Some places, such as hospitals, petrol stations or airplanes, restrict or prohibit the use of mobile phones, so adhere to posted signs and instructions. Some jurisdiction may also restrict mobile phone use in public places. Please obey such instructions. It is better to be safe than sorry.

7. BE A GOOD SAMARITAN AND USE YOUR CELL PHONE TO HELP OTHERS BY MAKING EMERGENCY CALLS WHEN THEY ARE IN DISTRESS.

In the United Kingdom, statistics have shown than 100,000 calls a day are made to 911 and other emergency numbers by mobile phone users who report crimes and potentially life-threatening emergencies. A stitch in time can save nine.

8. AVOID TALKING WHERE OTHERS MIGHT KNOW YOUR BUSINESS.

Be aware of your surroundings as many personal and business conversations contain information that should remain confidential or private. Before using a mobile phone in a public location to discuss private business or issues, make sure that there will be enough distance to keep the content private. Some stories, some issues and some conflicts should be saved for times and locations that will allow for confidentiality.

9. NEVER USE YOUR MOBILE PHONE WHILE WALKING ON THE STREET.

You could be robbed.

10. DISCUSS MOBILE PHONE MANNERS WITH FRIENDS AND FAMILY MEMBERS.

Tell them that you are practicing new mobile phone etiquette rules and offer to share them. You will discover more unwritten rules while learning from each other.

Tuesday, September 27, 2005

MTEL INCREASES VALIDITY WINDOWS FOR SUBSCRIBERS

The management of Nigerian Mobile Telecommunications Limited (Mtel) has approved a new validity window for its prepaid “Now Now” airtime product.

The enhanced validity window is part of the customer-centric campaign of Mtel, which places emphasis on customer satisfaction. This new window, according to the management of Mtel, would afford its customers ample opportunity to enjoy extended active period on the network. read more >>>